Archive for the ‘Process’ Category

Are you voting for change?

Friday, February 15th, 2008

Barack Obama is campaigning on the theme of being the candidate for change. That’s a message which is resonating with many. And then there is Mike Huckabee who is promoting the fair Tax (not the flat tax). That’s one concrete measure, which if implemented, would cause a dramatic change in the United States. It would eliminate the IRS and more importantly put an end to tax code manipulation by Congress. One drawback to the fair tax is that the transition would be painful.

Although people may say they want change, its human nature to resist it. We’re creatures of habit. We like ease and comfort. Many people stay in jobs they hate because of fear of the unknown and fear of change. How many do not stop smoking or shed excess pounds because the process of getting to the goal is uncomfortable, painful, or downright scary.

My good friend, Rev. Angela Harrington Rice, just announced “Life Designs 2008″ which facilitates change and self actualization on a personal level. Angela’s announcements included the statement “Change is good and inevitable”. I think all would agree with the inevitable part, but there may be some debate about how good it is. And, most would agree that there are many things that other people, our country, and the world should change. I love the saying by Mahatma Gandhi “Be the change you want to see”. It puts the onus back on us.

Companies putting in new technology, software or systems would do well to incorporate change management programs. People like to feel like they’re an expert in their jobs. A change in new systems and technology will inevitably require employees to learn new skills or to do things in a different way. So, another consideration when implementing software is business process re-engineering / improvement / management. New systems may have great potential benefits. But if it is not used, circumvented or resisted, companies have wasted time and money to implement. My announcement about the cure for “Post Implementation Distress” service, highlights these issues.

Noble & Associates Consulting, Inc’s cure for “Post Implementation Distress” is an assessment, diagnosis, and remediation service. Key parts of the cure and healing process are change management, process improvement, documentation and training.

If you had good project management and governance (Independent Verification and Validation -IV&V) on the front end, you probably avoid “Post Implementation Distress”. And if you budgeted for resolving people issues at the beginning of the project, there may be some stress, but no “Post Implementation Distress”. However, if you’ve already implemented and things have gone awry, wouldn’t it be prudent for your organization to get the cure for “Post Implementation Distress”? Or, at least incorporate a change management program?

Call Noble & Associates Consulting to the rescue!

Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC

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Election / Selection Quandary – How to choose?

Thursday, February 7th, 2008

Super Tuesday has come and gone, and those of us in Georgia got to take part. Being a good citizen, I voted. But I have to admit I don’t always make an informed decision. For example – the judges. On what do I base my decision? I could safely vote for the unopposed candidates. When I had no clue, I used to randomly pick women or non-incumbents or anyone from my party of choice. However, in more recent years, I decided to just leave those positions un-checked.

Even more basic than that, I have trouble keeping track of what districts I’m in. And on any given day I couldn’t give you a list of who my representatives were. There’s a Congressional information website that I now keep handy. This site allows me to enter my zip code and get the applicable district numbers and elected official names.

I’ was much better informed about the 2008 US presidential candidates. I found a couple of websites which were invaluable for supporting my desire to make educated choices: WQAD candidate selection quiz and vote chooser quiz. I got different results from the two quizzes. And, recently my results for the one quiz were different from taking that same quiz a couple of months ago. So, I guess I’m being influenced by the media. I found that my heart wanted to do one thing but my head (based on quiz results) wanted to do another. Which should win?

I see an analogy here for selecting software and vendors. There’s lots of interesting choices in the 2008 election – a black African American, a woman, a Mormon, a preacher. But in the United States’ democratic system of government, the impact of electing a Republican versus a Democrat is relatively small. We have our checks and balances. But the wrong software selection could be costly: #1 in terms of your organization wasting money and #2 in terms of your personal well being. Often technology projects gone bad results in job loss or demotion. Not to mention the cost of non-compliance with SOX (Sarbanes-Oxley Act) or other regulations which your system or technology was supposed to address. You could go to jail!

So how to make intelligent decisions in the realm of vendor / software / technology / system selection? Noble & Associates Consulting Inc provides evaluation and selection assistance. The above mentioned candidate selection questionnaires are based on the assumption that the most important issues have been addressed. And the two quizzes differ in that respect. Similarly, before any evaluation process it’s imperative that you clarify what you’re trying to accomplish and what’s important.

We suggest a five step process:
1. Clarify goals and strategic direction
2. Understand and document requirements
3. Prioritize and rank requirements, and develop a scoring strategy
4. Map vendor/software/technology capabilities to requirements.
5. Evaluate and select.

Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC

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