Archive for the ‘Software’ Category
Tuesday, May 6th, 2008
Despite the debate about whether there is officially a recession, in 2008 many Americans are suffering. Those in the top income brackets are unaffected. But the fuel prices / crisis is impacting all but the super rich in this country.
It doesn’t help to hear that Europeans and citizens of many other countries have long been faced with high gas prices. Or that, people in many countries are accustomed to spending much higher percentages of their incomes on necessities like food and clothing. Any decrease in standard of living is traumatic. The post World War II American dream was that the standard of living would be higher for our children. But that expectation is changing. All change requires adjustments. And the fear and stress associated with financial downturns can have profound effects on health and emotional well being.
As in software or technology implementations, satisfaction and success comes when the impacted people / users / employees embrace the changes. This is not automatic, especially in large scale implementations and projects. The consultants at Noble & Associates Consulting, Inc have found that change is rarely embraced unless change management programs have been put in place.
Americans who manage to still have adequate disposal incomes, are still vacationing. US travelers to Europe are shocked and disheartened by the lack of buying power of the US dollar. Other Americans are just bemoaning the fact that they either have less spending money or that the money they do have does not go as far.
So how can Europe be of benefit to the United States and it’s de facto recession economy? I saw a Managing Automation blog post about increased interest in procuring good, services and workers from the US. Due to close quarters and limited land mass, small cars have been in vogue in Europe. Our automakers are fighting for survival. As US automakers finally get on the fuel efficient bandwagon, perhaps they can sell more cars domestically and internationally. And, as suggested by the “Manufacturers Set to Take Advantage of the Downturn” article, perhaps the laid off engineer or executive should be floating their resumes overseas.
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: blog, Business, Business Over 50, businessover50.com, Consultant, consulting, crisis, default, economy, Finance, financial, forecast, foreclosure, fuel prices, Jobs, Maslow, Noble & Associates Consulting, Noble Finances, prices, recession, Sandra Noble, unemployment
Posted in Business, Finance, Software, Strategy, Technology | 2 Comments »
Sunday, March 16th, 2008
I was perusing BPM Strategies magazine and came across the term “applistructure “. Applistructure has to do with the convention of combining enterprise infrastructure and enterprise business applications. Service-oriented architecture (SOA) refers to a web centric / web focused approach to technology. According to the “SOA and Application Infrastructure” article by Mike Rosen, this applistructure trend was hot a couple of years ago. Can you relax? Or, as Mr. Rosen suggests, can you take comfort in knowing that solving management and business process issues are more critical to enterprise success than the actual technology?
I attended the Atlanta AFCEA (Armed Forces Communications and Electronics Association) February 2008 meeting. The speaker, Mr. Joe Capps talked about the subject of moving to enterprise level systems and procurement processes. Instead of haphazardly developing technology in an “after the fact” manner, he advocated a more proactive approach – as in developing a strategy to move toward enterprise infrastructure, enterprise business applications and enterprise technology in general.
Additionally, a key imperative of the Department of Defense (DoD) is to change and accelerate the requirement to solution process. What’s known as Moore’s Law (based on Gordon Moore’s predictions about semiconductors), says that technology is rapidly changing. Probably about every 18 months. Where there is a need for the latest technology, Moore’s Law has financial, logistical and feasibility implications. The government and the DoD are known for red tape and cumbersome processes. But our country’s ability to respond to immediate threats requires current, accurate information delivered to those needing it in a timely fashion. He suggested the criticality of providing our war fighters with decision making data on how to even respond to five guys running down a street in Iraq. Wow!
Moore’s Law has implications in the private sector as well. Large scale technology projects often take 18 months or more to implement. That time is in addition to the time required to budget for, select and procure the software, hardware, and implementation partners. While ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), MES (Manufacturing Execution Systems) and the like, may not be obsolete, there are sure to be upgrades, patches (corrections and fixes to software problems) and new feature by the time the system is finally rolled out.
So, what can be done? Knowledgeable consultants with system expertise can help companies and public sector entities develop a strategy and select the right software in the first place. Then, the right implementation partners can accelerate and provide Independent Verification and Validations (IV&V), project management and governance throughout the implementation process. If none of these things were in place or addressed during the course of the technology project, then you’ll probably need the cure for the “Post Implementation Distress” that is sure to occur.
You’re spending millions of dollars for enterprise initiatives. Wouldn’t it be worth spending a small percentage on ensuring that you get what you paid for? Perhaps you need a technical advocate to help you navigate through the planning and implementation process.
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: AFCEA, applistructure, Atlanta, blog, BPM, Business, Business Over 50, businessover50.com, Change, Consultant, consulting, CRM, Department of Defense, DoD, enterprise, ERP, Finance, Implementation, infrastructure, IV&V, MES, Moore's Law, Noble & Associates Consulting, Noble Finances, Post Implementation Distress, Process, Process Improvement, Requirements, Sandra Noble, SOA, Software, Strategy, Technology
Posted in Business, Finance, Process, Requirements, Software, Strategy, Technology | 2 Comments »
Sunday, February 17th, 2008
GOD, grant me the Serenity
to accept the things I cannot change,
Courage to change the things I can,
and Wisdom to know the difference.
The Serenity Prayer
In software and technology implementation projects, there needs to be something called “Change Control”. And why is this needed? No matter how thorough the business analysis job or how complete the project plan, there’s always something that needs to be changed or added after the fact. Users and potential users of the system or technology change their minds. Or think of something that they absolutely cannot live without. Then from the technical side, the developers, programmers and implementers discover things that are incorrect or just won’t work. Programmers or testers find things called “bugs” – which is techie talk for errors or system glitches. After all, that’s what quality, quality control and testing is supposed to do – Find things that will cause less than desired results.
Testing and quality is key. And it needs to start at the beginning. Once the technology requirements are finalized, you have the basis for test scripts that can be used throughout the implementation process. There will be change. So, there needs to be an orderly process for incorporating changes and corrections / fixes.
One reason is that it helps insure that everyone on the project is in sync. It avoids duplication of effort. And, it’s less disruptive when there are multiple environments (development / test versus live / production) or multiple release versions. It’s an essential piece of the communications plan. Change control is a recipe for success. And, back to the Serenity Prayer: the introduction of new systems, features or functionality is something that can be controlled. And the smart project manager has the courage to mandate a change control process.
What we cannot change is people and how they react to change. Change, even positive change, creates stress – another thing we can’t change. What we can control is the implementation and use of programs and techniques that ease the pain and stress of change. And that’s called Change Management.
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: blog, Business, Business Over 50, businessover50.com, Change, Change Management, Consultant, consulting, Finance, Implementation, Noble & Associates Consulting, Noble Finances, Post Implementation Distress, Process, Process Improvement, project, project management, Quality, re-engineering, Requirements, Sandra Noble, Software, Strategy, Tags: Atlanta, Technology, Testing
Posted in Business, Finance, Process, Process Improvement, Software, Strategy, Technology | No Comments »
Wednesday, February 13th, 2008
A business acquaintance, Judy Mod, was promoting her former company, CoreSpeed. She was very gracious to spend time educating me about this new community. Or I should say trying to enlighten me. She kept using words like community and conversation. I kept think of it as a typing exercise. Or text messaging, which I don’t do. The mental blocks went up. I didn’t want to learn online community. But, on the other hand, I need to keep up with technology.
I mean I do have an information technology (IT) consulting company, Noble & Associates Consulting. However, I like to say I am a non-techie techie. My company does business analysis, project management, documentation, training, change management, and process improvement / re-engineering. And, we’re the cure for “Post Implementation Distress”. So we deal with business issues related to technology.
Noble & Associates Consulting also provides ERP (enterprise resource planning) and other enterprise wide software system implementation services from a functional perspective. We bring business background and knowledge, and we can write technical specifications. In order to do that, we must have the ability to understand and coalesce both business speak and computer programmer / developer speak.
I heard one of the gurus of social networking, Sherry Heyl, speak on Web 2.0 at a Technology Association of Georgia (TAG) event. Had I not already been investigating the subject, I really would have been lost. But I accepted her invitation to connect on Linkedin anyway.
Then I attended SoCono8, this past weekend. It was organized by Sherry Heyl, CEO and Idealist of What a Concept! Community, Jeff Haynie, co-founder /CEO of Appcelerator, and Leonard Witt, Kennesaw State University’s Fowler Distinguished Chair. I did finally get clarity on what an “RSS feed” was and what a “tag” was. Then there is something called a “tag cloud”, which I would probably never use. To the uninformed, it looks very unprofessional and looks like garbage.
My take away from that was that social networking was just another method for connecting, developing relations and finding out the interests of prospect and with people in general. There were people of all ages at the SoCon08 un-conference. The twenty-somethings were definitely represented, but there also a good number of grey hairs. The were lots of people with business –to-business (B2B) companies. And back to Judy Mod: She did say one of the ways in which folks are using community is for pre-credentialing their company prior to RFP release for public sector projects. So that relates to business-to-government (B2G). I found I knew some of the SoCon08 attendees from other business / technology networking groups and events. I even met a lady looking for someone to do a SAP (ERP) interface!
OK, so I’m beginning to like this community.
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: Atlanta, blog. consulting, Business, Business Over 50, businessover50.com, Finance, Linkedin, Marketing, Noble & Associates Consulting, Noble Finances, Sandra Noble, Software, Strategy, Technology
Posted in Business, Marketing, Software, Technology | 2 Comments »
Sunday, February 10th, 2008
Have you heard of Ed Yourdon? He’s a veteran of internet marketing Web 1.0 technology and now guru of the hot new Web 2.o movement. On a side note, I just attended SoCon08 conference in the Atlanta Area about Web 2.0. But the keynote speaker, Chris Heuer, said that we should replace references to Web 2.0 with either social networking or social media.
Back in September, Mr. Yourdon was featured at the annual signature event for Atlanta Software Process Improvement Network (SPIN). You can get a recap of his talk in the October Atlanta SPIN newsletter.
Anyway, I attended the first part. At one point during his talk on Web 2.0, he asked who had wiki’s at work. Truthfully 80-90% of the room raised their hand. Yourdon assumed the rest knew about wikis, but weren’t participating. So, on he went. And there I was – feeling left out and antiquated. Having been an entrepreneur for a few years, I was a bit out of touch with what corporations are doing these days.
I had to leave early. Not only did I leave, but I left with a dilemma. I was acutely aware that I needed to know what a wiki was, but still not knowing. But being smarter and more intuitive than I sometimes think I am, I began to piece together what I did hear.
Wikipedia I assume is wiki and I did comprehend that it is an unorganized, publicly updated writings. Decided to impress my “over 60″ friend (James) with my new found knowledge. He of course was skeptical. But he actually pulled up Wikipedia and found that it was updateable.
I always thought that Wikipedia was the authority. Can I trust it?
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: Atlanta, Business Over 50, businessover50.com, Ed Yourdon, Noble & Associates Consulting, Noble Finances, Process Improvement, Sandra Noble, Software Process Improvement Network, SPIN, web 2.0, Wiki
Posted in Business, Software, Technology | 2 Comments »
Thursday, February 7th, 2008
Super Tuesday has come and gone, and those of us in Georgia got to take part. Being a good citizen, I voted. But I have to admit I don’t always make an informed decision. For example – the judges. On what do I base my decision? I could safely vote for the unopposed candidates. When I had no clue, I used to randomly pick women or non-incumbents or anyone from my party of choice. However, in more recent years, I decided to just leave those positions un-checked.
Even more basic than that, I have trouble keeping track of what districts I’m in. And on any given day I couldn’t give you a list of who my representatives were. There’s a Congressional information website that I now keep handy. This site allows me to enter my zip code and get the applicable district numbers and elected official names.
I’ was much better informed about the 2008 US presidential candidates. I found a couple of websites which were invaluable for supporting my desire to make educated choices: WQAD candidate selection quiz and vote chooser quiz. I got different results from the two quizzes. And, recently my results for the one quiz were different from taking that same quiz a couple of months ago. So, I guess I’m being influenced by the media. I found that my heart wanted to do one thing but my head (based on quiz results) wanted to do another. Which should win?
I see an analogy here for selecting software and vendors. There’s lots of interesting choices in the 2008 election – a black African American, a woman, a Mormon, a preacher. But in the United States’ democratic system of government, the impact of electing a Republican versus a Democrat is relatively small. We have our checks and balances. But the wrong software selection could be costly: #1 in terms of your organization wasting money and #2 in terms of your personal well being. Often technology projects gone bad results in job loss or demotion. Not to mention the cost of non-compliance with SOX (Sarbanes-Oxley Act) or other regulations which your system or technology was supposed to address. You could go to jail!
So how to make intelligent decisions in the realm of vendor / software / technology / system selection? Noble & Associates Consulting Inc provides evaluation and selection assistance. The above mentioned candidate selection questionnaires are based on the assumption that the most important issues have been addressed. And the two quizzes differ in that respect. Similarly, before any evaluation process it’s imperative that you clarify what you’re trying to accomplish and what’s important.
We suggest a five step process:
1. Clarify goals and strategic direction
2. Understand and document requirements
3. Prioritize and rank requirements, and develop a scoring strategy
4. Map vendor/software/technology capabilities to requirements.
5. Evaluate and select.
Sandra Noble
NOBLE FINANCES
NOBLE & ASSOCIATES CONSULTING, INC
Tags: 2008 presidential election, Atlanta, Business, Business Over 50, businessover50.com, consulting, Evaluation, Finance, Noble & Associates Consulting, Noble Finances, Process, Sandra Noble, Software, Software Selection, Strategy, Technology, Vendor
Posted in Business, Process, Requirements, Software, Strategy, Technology | No Comments »